Communication Skills in Pharmacy Practice
A Practical Guide for Students and Practitioners
FIFTH EDITION




CONTENTS OF THIS BOOK
Chapter 1: Patient-Centered Communication in Pharmacy Practice
Chapter 2: Principles and Elements of Interpersonal Communication 
Chapter 3: Nonverbal Communication 
Chapter 4: Barriers to Communication 
Chapter 5: Listening and Empathic Responding 
Chapter 6: Assertiveness 
Chapter 7: Interviewing and Assessment 
Chapter 8: Helping Patients Manage Therapeutic Regimens
Chapter 9: Medication Safety and Communication Skills 
Chapter 10: Strategies to Meet Specific Needs 
Chapter 11: Communicating with Children About Medicines
Chapter 12: Communication Skills and Interprofessional Collaboration 
Chapter 13: Electronic Communication in Health Care 
Chapter 14: Ethical Behavior when Communicating with Patients


Book Cover
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