Communication Skills in Pharmacy Practice
A Practical Guide for Students and Practitioners
FIFTH EDITION
CONTENTS OF THIS BOOK
Chapter 1: Patient-Centered Communication in Pharmacy Practice
Chapter 2: Principles and Elements of Interpersonal Communication
Chapter 2: Principles and Elements of Interpersonal Communication
Chapter 3: Nonverbal Communication
Chapter 4: Barriers to Communication
Chapter 5: Listening and Empathic Responding
Chapter 6: Assertiveness
Chapter 7: Interviewing and Assessment
Chapter 8: Helping Patients Manage Therapeutic Regimens
Chapter 9: Medication Safety and Communication Skills
Chapter 9: Medication Safety and Communication Skills
Chapter 10: Strategies to Meet Specific Needs
Chapter 11: Communicating with Children About Medicines
Chapter 12: Communication Skills and Interprofessional Collaboration
Chapter 12: Communication Skills and Interprofessional Collaboration
Chapter 13: Electronic Communication in Health Care
Chapter 14: Ethical Behavior when Communicating with Patients
Book Cover
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